Customer Owned Banking


Banking that puts People first

Heritage is one of Australia's largest customer owned banks. With a history going back to 1875, we've always been in the business of helping Australians realise their financial dreams. What's the difference between a bank and a customer owned bank? We're independent - owned by our customers, not shareholders. So instead of pursuing massive profits, our focus is on putting People first.

We're part of a movement that began in Australia over 150 years ago, when groups of like-minded workers and communities came together to create building societies, credit unions and mutual banks. Since then, customer owned banking has grown to serve over 4 million Australians in every state and territory. 

The challenges we face together may change over time, but our award-winning customer service, competitive products and ingenuity will always be there to support you.

The customer-owned advantage
Real stories by real customers

Find out why James switched to Heritage Bank
New pool thanks to savings
Switching has paid huge dividends for Hatton Vale couple James and Tracy Heck. Now their two kids will now spend this summer splashing around in a new pool.
Real stories by real customers
Family renovating home
Switch to Heritage

If you'd like to make the switch to Heritage, we're here to help you through the process and beyond.

Find out just how easy it can be.