About Us

Heritage Bank is owned by our customers, not shareholders. So instead of pursuing massive profits, our focus is on putting People First.

About Us
We’re proud to be one of the longest-standing financial institutions in the country. Since 1875, we've grown to become one of the largest customer owned banks in Australia. But what's the difference between a bank and a customer owned bank? 
Customer Owned Banking
We're part of a movement that began in Australia over 150 years ago, when groups of like-minded workers and communities came together to create building societies, credit unions and mutual banks.
Latest news
Keep up-to-date with the latest news from Heritage Bank.
Heritage and People’s Choice proceed with merger plans

Moving forward with plans to create one of Australia’s largest customer-owned banking organisations with approximately 720,000 members and $22.5 billion in total assets.

Member Commitment
We reward our members for their loyalty and we're committed to helping our members through good times and times of hardship.
Community Support

We support our members and their wider communities by making a positive difference through a diverse range of community initiatives, including our widespread Sponsorship program,  Annual Photographic Awards,  Community Branches and the Heritage Bank Charitable Foundation.
Heritage in the community 

Learn about the community initiatives we're supporting, including OzHarvest and the annual Heritage Bank Photographic Awards.

Heritage Bank Charitable Foundation
The Heritage Bank Charitable Foundation is dedicated to improving the quality of life for people in need throughout our community, by giving grants to eligible not-for-profit organisations. 
Financial Information

When you join Heritage, you’re not just a number; you are one of our owners and can have a voice in how we operate.

We openly disclose our financial results and we invite our members to attend our Annual General Meeting to hear firsthand about our performance and future plans for the Bank. 


Member Centre

Visit our Member Centre for our latest financial announcements, Annual General Meeting notices, policies, constitution and prudential information.

Sustainability at Heritage
We understand that the longevity of our society depends on the sustainability of our environment, our communities and our business practices. Learn more about our sustainability approach.
Get in touch

Our locations
Find your closest Heritage branch or ATM when you are on the go.
Speak to us in your language
Chat to us in your language using our free and trusted interpreter service. Available at your local branch and over the phone.
COVID-19 Support
Now, more than ever, we're committed to putting people first. Learn about our response to COVID-19 including our relief package.