Password Criteria

Heritage Online Help Centre

When you select your internet banking password/s, you can select passwords using the full keyboard character set, including upper and lower case characters, as well as special characters.

When you set a new password, it will need to be:

  • At least 8 characters
  • At least one UPPER case character
  • At least one lower case character
  • At least one number
Note: You should change your passwords immediately if you suspect that anyone else may know it. Read our tips on keeping your password and pin secure.