Internet Banking Help Centre

Getting Started

Getting started with internet banking at Heritage is easy.  We call our internet banking Heritage Online. That's because you can access it online anytime on your desktop computer or mobile internet browser.

Before you login, you'll need to register for Heritage Online. To register simply call us on 13 14 22 or visit your local branch. Once you've registered, you'll find helpful tips on this page to update your details, get statements, transfer money and manage your passwords.

Password Help
Transactions & Statements

Set up eStatements
Set up eStatements and view your statements online through internet banking. It's a great way to reduce paper usage and impact on the environment.
Transfer Money

Transfer money internationally
Send money overseas electronically to an overseas bank account in a specified currency with a Telegraphic Transfer.
Loan Redraw FAQs

Frequently asked questions and answers to explain home loan and personal loan redraw. 

Mobile Banking App

Mobile Banking App
Our Mobile Banking App gives you a convenient and quick way to transact on the go - pay bills, check account balances plus much more. Download the App today.
Mobile Banking FAQs

Frequently asked questions and answers about using our Mobile Banking App. 

Frequently asked questions about PayID, how to get paid to your mobile number or email address and the New Payments Platform (NPP).