Member Charter
At Heritage, what motivates us isn’t how much profit we can make, it’s about making people’s lives better. Our Member Charter outlines our commitment to our Heritage members.
Learn more
Switch to Heritage
Open your new account
Open an account online right now and be banking with Heritage in minutes, or visit us in-branch.
Simply Access
A simple, but flexible, transaction account suitable for everyday transactions. Open your account online today in minutes.
★ Popular account
Online Saver
Manage your savings online and earn higher interest with our Online Saver account.
Switch your loans
Home loans
Let us help you find the loan that's right for you. Whether you're a first home buyer, upgrading, refinancing or purchasing an investment property, we're here to help.
Personal Loans
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Car Loan Rate
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We offer a range of personal loans to help you get what you want now and pay it off over time.
Switch your salary
Once your account is all set up, let your employer know your new account details. Fill out our salary deposit form and email (or print and send) it to your employer to let them know where to deposit your pay.
Switch your regular payments
Switching all your regular payments that you currently manage can seem like a big job, but we have some simple steps to get you started.
Step 1: Review your transactions
Take a look over your statements on your old account and identify which payments you’d like to switch. This is a great time to note what dates your payments come in and out, to help your budget planning!
Step 2: Set up your online payments
Set up any regular BPAY®, Pay Anyone or periodical payments that you'd like to manage yourself in Heritage Online (internet banking).
If you need to register for Heritage Online, call our Queensland based Contact Centre on 14 14 22. They are available 24/7 to take your call.
Step 3: Contact your service providers
Advise your service providers of your new bank account details or your new Visa Debit or Credit card details once you receive it in the mail.
If you have an online account with your service provider you can usually update your payment details online. Or simply give them a call and update your details over the phone.
Switch your direct credits & debits
We can help you switch all your direct credits & debits that you hold with other companies at once. Direct debit and credits are payments set up by companies who deduct (or pay) money directly to your account using your account number & BSB.
Simply complete the Switch of Regular Payments form and return it to us to start the switching process.
Things you need to know about switching
- It can take up to 6 weeks for your payments to be switched.
- Remember to leave some money in your old account until all payments have successfully switched over.
- We can only switch payments for you that use your BSB and account number. Any payments that use your debit card or credit card details, or that you set up yourself online, can't be switched with this process.
Choose how you spend
Credit cards
Our range of credit cards offer great value and global convenience. If you're looking for banking rewards, complimentary insurance, a low interest rate or no annual fee, we have options for you.
Ways to bank with us
Make payments on the go with smart payment technology including Apple Pay, Google Pay, Samsung Pay, Fitbit Pay, and Garmin Pay.
SMS and Email Alerts
Set up SMS or email alerts to receive real-time notifications for key events on your accounts.